Terms and conditions:
All prices are clearly indicated on our Website, including VAT (value added tax). Shipping and handling charges will be clearly displayed prior to the finalization of the order.
Shoes in stock are dispatched within one or two workdays, unless otherwise stated.
Delivery times predicted by Post Danmark (Danish mail) are varied between one to three weeks depending on the country.
All items are sent via registered post and a tracking number is given to the customer after the shipment. Items usually can also be tracked in the arriving country (after being registered to the local postal system) with this same code.
Beyond all these efforts, our shop is not responsible for any delay and loss of items in the shipment. It is our customer who has the responsibility/choice to order insurance for the packages.
The shoes you buy from our shop are fully guaranteed for replacement in case of any defect. Complaints must be submitted within a month.
- Shoes from our collection of models:
If you are not satisfied with your new shoes, or if they do not fit, you can return them in unused condition within 14 days of purchasing.
To be eligible for a return, shoes must be unworn, in the original condition, including shoe bag and the original invoice.
Shoes with any mark of use will not be accepted, so be aware only to try your shoes on a carpet so there will be no marks on the sole.
- Custom made shoes:
Shoes that have been custom made cannot be returned.
The return shipment cost belongs to the customer, and the customer receives a full refund of the payment of the shoes after we have received them. There will be no refund of shipping cost.
Tango y Miel Shoes accepts the following forms of payment:
- Bank Transfer
If the shoe size, fitting og the particular heel you're looking for is not in stock, please feel free to contact us. We will have the shoes for you in 20 working days.
If you have special wishes for your new shoes. we costummake them for your pleasure.